Privacy policy — Simac Professional Luxembourg

Last updated: 9 July 2026

Simac Professional PSF S.A. attaches great importance to protecting your personal data. This policy explains what data we process, for what purposes and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Luxembourg legislation.

1. Data controller

Simac Professional PSF S.A. — 47-49 Op Zaemer, L-4959 Bascharage, Luxembourg — info@simacpro.lu — +352 26 50 36 33.

2. Data collected

Contact form: last name, first name, company, email address, phone, type of request and the content of your message.
Technical data: IP address, timestamp and connection data strictly necessary for the operation and security of the site.

3. Purposes and legal bases

Responding to your requests and handling commercial follow-up — legal basis: your consent and/or the performance of pre-contractual measures.
Ensuring the security, proper operation and improvement of the site — legal basis: legitimate interest.
Complying with our legal and regulatory obligations — legal basis: legal obligation.

4. Recipients

Your data is intended for the authorised teams of Simac Professional. It may be shared with technical processors (hosting, email) acting on instructions and subject to confidentiality obligations. No data is sold to third parties.

5. Transfers outside the European Union

Your data is processed within the European Union. In the event of any transfer outside the EU, appropriate safeguards (standard contractual clauses) would be implemented.

6. Retention period

Contact requests are kept for as long as necessary to process them and to manage the resulting relationship, then archived or deleted in accordance with our legal obligations.

7. Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability, as well as the right to withdraw your consent at any time. To exercise them, write to info@simacpro.lu.

You may also lodge a complaint with the Commission nationale pour la protection des données (CNPD), the Luxembourg supervisory authority — cnpd.public.lu.

8. Security

We implement appropriate technical and organisational measures to protect your data against any unauthorised access, alteration or disclosure.